Privacy Statement

At EMBEYON, we are committed to safeguarding your privacy and ensuring your online experience is secure, transparent, and trustworthy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our store.

1. Information We Collect

When you interact with our store, we collect the following information:

a. Personal Information

  • Full Name
  • Email Address
  • Phone Number
  • Billing and Shipping Address

This information is collected when you make a purchase, contact us, or create an account.

b. Payment Information

We do not store your card or banking details on our servers. All payment transactions are processed securely via our payment gateway partner, Razorpay, which is PCI-DSS compliant and ensures encryption of your financial data.

c. Device & Browsing Information

When you browse our website, we automatically receive certain information such as:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited, time spent, and referring URLs

This helps us improve your browsing experience and optimize site performance.

2. How We Use Your Information

Your information is used to:

  • Process your orders and facilitate delivery.
  • Communicate order updates and customer support response
  • Improve site performance, user experience, and product offerings
  • Detect fraud and maintain security of our platform

    We may also use your contact information to share order-related updates via email or WhatsApp.

3. User Consent

By using our site and providing your information, you consent to its collection and use as described in this policy. You can withdraw your consent at any time by contacting us at support@embeyon.com.

4. Third-Party Services

We may integrate third-party tools such as WhatsApp chat or automated order updates in the future to enhance customer experience. These providers will only access your data as necessary to provide the intended service.

Please note that once you leave our website or are redirected to a third-party application, their privacy policies will apply.

5. Data Security

We implement industry-standard security measures, including SSL encryption and secure server practices, to protect your personal information. Payment data is handled directly by Razorpay on secure servers.

Although no online platform is completely immune to threats, we take all reasonable precautions to prevent data loss, misuse, or unauthorized access.

6. Cookies

Cookies are small text files stored in your browser that help us identify repeat visits, cart status, and product preferences. You can control cookie settings via your browser. Refusing cookies may affect some website functionalities.

7. Age of Consent

By using this site, you confirm that you are at least the age of majority in your state of residence, or have given us consent to allow your minor dependents to use the site under your supervision.

8. Changes to This Policy

We may update this Privacy Policy as necessary to reflect changes in our practices or legal obligations. The updated version will always be available on our website.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

📧 Email: support@embeyon.com
🌐 Website: www.embeyon.com